custom heat

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Book an Appointment

Which of these describes you?

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Homeowner
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Landlord or Tenant
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Commercial
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What would you like to book?

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Service

Book your annual Service Online

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Callout

Arrange a call-out for emergency, maintenance or plumbing work.

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Quotation

Book a no obligation quote for a new installation.

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Other

To arrange an appointment for anything else.

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Where is the property address?

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Do you have an active Custom Heat Care Plan for this property? (required)

Do you have an active Custom Heat Care Plan for this property? (required)

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Please select service type

Don’t worry if you don’t know this part. Our engineers can help you find out when they see you.

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Gas/LPG Boiler

From £ {{gas_rate}} (Ex VAT) (Inc VAT)
Payable upon completion

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Oil Boiler

From £ {{oil_rate}} (Ex VAT) (Inc VAT)
Payable upon completion

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Air Conditioning & Renewable Energy

From £ {{ac_renewables_rate}} (Ex VAT) (Inc VAT)
Payable upon completion

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Other

We'll confirm a price when we arrive.

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Quotation

Select below what you’d like a quote for.

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New Boiler & Full Central Heating Systems
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Bathrooms & Plumbing Work
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Air Conditioning & Renewable Energy
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Other Quote
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Quote Type

We’re taking extra steps to keep our customers and engineers safe, whilst ensuring we continue to deliver our high standards of service.

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In person

We'll come to your home to assess your requirements.

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By Video Call

We'll set-up a remote Video Call to assess your requirements.

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Our callout rates

See below the local rate for a callout. If you haven’t already got one, our Boiler Care Plans are an easy way to maintain the health of your boiler with regular checkups.

As you have a care plan with us there will be no charge for your callout

{{appointment.location_rate | capitalize}} Rate

£{{callout_rate}}

The cost of the call out is £{{callout_rate}} for up to the first half an hour.

Care plan rate

£0

Cost £0 assuming its covered by your care plan

  • £{{callout_additional}} per 15 minutes thereafter plus the cost of any parts
  • Rate Includes VAT
  • Rate Exclude VAT
  • We usually find we can diagnose a fault within the first 30 minutes. If parts are required a quotation will be prepared and we will not fit any parts without your consent.
  • If your callout is not covered by your active care plan, you may have the option to upgrade to a more inclusive care plan. Alternatively, you can pay our standard callout fee of £{{callout_rate}} for up to the first 30 minutes and £{{callout_additional}} per minutes thereafter.
  • Rate excludes parts
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Booking Date and Time

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We'll only contact you if there's an issue.

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Your Details

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Booking Confirmed

Thank you, your booking reference is #{{appointment.id}} We look forward to seeing you soon.

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