custom heat
Need to call?
9am - 5pm today
Go Back
{{step}} of 6

What would you like to book?

Service
Callout
Quotation
Something else

Which of these describes you?

Homeowner
Landlord or Tenant
Commercial

Where is the property address?

First line of address (Required) Postcode (Required)

Please enter a valid postcode

Do you have an active Custom Heat Care Plan for this property? (Required)
Do you have an active Custom Heat Care Plan for this property? (Required)
Next step

Please select service type

Don't worry if you don't know this part.
Our engineers can help you find out when they see you.

Landlord Notice

Payable upon completion:

  • Landlord Certificates are subject to £48 (inc VAT) fee.
  • Each additional appliance is charged at £90 (inc. VAT).
Gas/LPG Boiler
From £ {{gas_rate}} (Ex VAT) (Inc VAT)
Payable upon completion
Oil Boiler
From £ {{oil_rate}} (Ex VAT) (Inc VAT)
Payable upon completion
Air Conditioning & Renewable Energy
From £ {{ac_renewables_rate}} (Ex VAT) (Inc VAT)
Payable upon completion
Something else
We'll confirm a price on arrival

Quotation

New Boiler & Full Central Heating Systems
Bathrooms & Plumbing Work
Air Conditioning & Renewable Energy
Other Quote

Quote Type

We're taking extra steps to keep our customers and engineers safe, whilst ensuring we continue to deliver our high standards of service.

In person
We'll come to your home to assess your requirements.
By Video Call
We'll set-up a remote Video Call to assess your requirements.

Callout type

Don't worry if you don't know this part.
Our engineers can help you find out when they see you.

Gas/LPG Boiler
Oil Boiler
Air Conditioning & Renewable Energy
Other

Our callout rates

See below the local rate for a callout. If you haven’t already got one, our Boiler Care Plans are an easy way to maintain the health of your boiler with regular checkups.

As you have a care plan with us there will be no charge for your callout

{{appointment.location_rate | capitalize}} Rate

£{{callout_rate}}

The cost of the call out is £{{callout_rate}} for up to the first half an hour.

Care plan rate

£0

Cost £0 assuming its covered by your care plan

  • £{{callout_additional}} per 15 minutes thereafter plus the cost of any parts
  • Rate Includes VAT
  • Rate Exclude VAT
  • We usually find we can diagnose a fault within the first 30 minutes. If parts are Required a quotation will be prepared and we will not fit any parts without your consent.
  • If your callout is not covered by your active care plan, you may have the option to upgrade to a more inclusive care plan. Alternatively, you can pay our standard callout fee of £{{callout_rate}} for up to the first 30 minutes and £{{callout_additional}} per minutes thereafter.
  • Rate excludes parts
Next

Select the date and
time that suits you

Need a callout sooner? Please call our office on 01788 568752 for last minute availability for appointments this afternoon

Select a Date (Required)
Select a Time (Required) If you're self isolating, have COVID symptoms or are shielding we can still come out to you. Just let us know in the box below so that we can follow our set procedures. (optional)

Confirm Booking

Title (Required) Full Name (Required) Email Address (Required) Telephone Number (Required) {{required_comments_text}} (Required) Any additional comments (optional)
Please argee to our privacy policy

Booking successful

Thank you for your booking. You'll receive an email shortly confirming the details.

Back to home