Boiler Service, Repair and Installations in Southam

A local, Gas Safe Registered, family-run specialists serving Southam and the surrounding area.

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    Established 1980

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    Independent Family Business

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    Finance Now Available

Serving Southam Since 1980

Based in Southam’s neighbouring town Rugby, we’re an independent family-run business specialising in plumbing, central heating and gas installations. With several of our team based out in Southam, we can respond quickly to boiler breakdowns and provide detailed boiler services at competitive prices. We’re also now proud to offer our local customers competitive finance options on new boiler and heating installations.

Custom Heat Plumbing & Installations

  • Very good service

    Always pleased with the service we receive from custom Heat so have been with them for some years now on full service contract.

    JB of Town Centre, Southam

    Reviewed 28th Jan 2018

  • Boiler Repair & Service

    Our boiler broke leaving us without heating and hot water. From the first call to Custom Heat, we received fantastic customer service. We were constantly kept updated on when to expect engineers, how long jobs should take, and when our heating & hot water should be restored. Very impressed with the friendly and knowledgable engineers, and quick turnaround. Brilliant service.

    Paul of Stockton, Southam

    Reviewed 10th Nov 2017

  • Boiler service

    I would like to comment on the work done by Tom it is best and most thorough service my boiler has had in 5 years
    Please give Tom a gold star

    Mrs Trudy Ward of Town Centre, Southam

    Reviewed 25th Oct 2017

  • Customer service

    We have been with custom heat for a few years we have always had very good service and a prompt action when ever we had to call them out we have them for our services every year can’t fault them

    Mr P Ward of Village centre, Southam

    Reviewed 25th Oct 2017

  • Clean, tidy, within timeframe

    Engineer arrived within the given timeframe and provided and clean and tidy service on our boiler

    Mrs Marilyn Curtis of Town Centre, Southam

    Reviewed 20th Oct 2017

  • Excellent

    The boiler service was timely and email response quick polite and efficient – i assume the engineers turned up on time, I was not here when they arrived. They were polite and informative.
    Thank you

    Mrs Gillian de Clermont of Kites Hardwick, Southam

    Reviewed 16th Aug 2017

  • Excellent service

    Custom Heat came to service our boiler and cap off our old gas fire. The engineer was very courteous and kept me informed about things at all times. He brought over shoes and dust sheets to protect our property and turned up when expected.

    Mrs Carolyn Lange of Town Centre, Southam

    Reviewed 19th Jun 2017

  • New Heating System

    Custom Heat provided an excellent professional and efficient service. The fitters Tom and Ty worked non stop to get my system up and running. I am so pleased with the quality of the work and highly recommend the company.

    Ms Doreen Hayned of Town Centre, Southam

    Reviewed 18th Feb 2017

Boiler Servicing

  • Annual Boiler servicing
  • Domestic & Commercial
  • Landlord Certificates
  • Extra Cover warranty

Boiler Breakdown

  • Only use genuine parts
  • Gas, Oil & LPG breakdown
  • On-the-spot repairs
  • 12 month guarantee on parts

Plumbing & Installations

  • Boilers & Power Flushing
  • Full central heating
  • Plumbing & Bathrooms
  • Fireplaces

Meet our Southam based Plumbers/Engineers

  • Chris Knowles

    Chris Knowles

    Having been with us since 2007,  Chris is responsible for annual servicing and also broken down boilers in need of repair.

  • Darren Pimlott

    Darren Pimlott

    Darren has been with us for over 20 years, he is responsible for our installation, plumbing and bathroom work.

Meet The Whole Team

Local Heating Tip

Customers often ask us whether you should set the thermostats individually on radiators or control them together from the main thermostat.

We believe it’s best to do both by turning down the radiators in rooms you use less often, and controlling the heat together in your main rooms and living space. This provides ideal comfort and economy.


Fully accredited, for your peace of mind

  • Vaillant Accredited Installer
  • OFTEC Logo
  • Trustmark Logo
  • Gas Safe Registered
  • Worcester Bosch Accredited
  • Trustwave Logo
  • BESA Logo
  • CIPHE Registered Plumber
  • Grant Accredited
  • FCA Logo
  • Trading Standards Approved
  • Worldpay Logo