About & Why

Find out more about the things we do and what we stand for.

Our Values

At Custom Heat we have worked hard to establish ourselves as Warwickshire’s most trusted family-run heating and plumbing company.

We’ve had a physical presence in Rugby town centre ever since our foundation in 1980, and in that time we’ve encountered every problem that can occur with central heating and domestic appliances. We specialise in all aspects of plumbing and boiler maintenance, including installation and repair. We can also install gas fires and full bathroom suites.

When you contact Custom Heat you’ll be calling on one of the most experienced heating and plumbing companies in the county, but you’ll be getting more than just our decades of know-how. We pride ourselves on only using manufacturer approved parts, while we always keep our vans well stocked to give us the best chance of fixing your problem on the first call out.

What’s more, all of the work we do represents fantastic value for money, and when you ask us for a quote you’ll get our best price first time.

Continuously Developing our Staff

Decades of experience would count for nothing if it wasn’t for our team of exceptional heating and plumbing engineers, which is why we continually train our staff to ensure they are up-to-date with best practices for the installation and maintenance of increasingly sophisticated modern domestic systems.

Our engineers regularly attend manufacturers’ training courses on the latest technology and are trained to ACS standards in gas engineering.

Custom Heat are a Gas Safe and OFTEC registered company, as well as members of the Building Engineering Services Association, The Institute of Plumbing, The Energy Saving Trust and TrustMark.

Meet The Team

Fully accredited, for your peace of mind

  • Vaillant Accredited Installer
  • OFTEC Logo
  • Trustmark Logo
  • Gas Safe Registered
  • Worcester Bosch Accredited
  • BESA Logo
  • CIPHE Registered Plumber
  • Grant Accredited
  • FCA Logo
  • Trading Standards Approved