
Ground source heat pumps
Keep your heat pump running efficiently
A ground source heat pump is one of the most efficient ways to heat your home, but only if it’s looked after. Our engineers service and repair ground source heat pumps across Rugby, Coventry and Warwickshire, keeping your system reliable, efficient and running for years to come.
Whether it’s due its annual service or something isn’t working as it should, we’ll get it sorted.
Book an engineerThe different types
There are two types of GSHPs: open loop and closed loop
How do ground source heat pumps work?
Pipes buried in the ground outside your home circulate water and antifreeze, which absorbs natural heat from the earth. This warmed liquid passes through a heat exchanger, turning a refrigerant into gas. The gas then moves through a compressor, raising its temperature further, before passing through a condenser and releasing that heat into your home’s water-based central heating system.
Why service your ground source heat pump?
- Keeps it running at peak efficiency, so running costs stay low
- Catches small faults before they turn into costly repairs
- Helps your system reach its full lifespan (circa 25 years)
- Many manufacturer warranties require an annual service
- Fully accredited engineers, for your peace of mind


Get a repair
If your heat pump isn’t heating your home or hot water properly, is making unusual noises or showing an error code, our engineers can find the fault and get it fixed.
Book a repair
Get a service
An annual service from our engineers keeps your ground source heat pump running efficiently, catches small faults early and helps your system last for years to come.
Book a serviceOur renewable solutions:
Customer FAQs
Ground Source Heat Pumps are an environmentally friendly alternative to traditional heating in your home. Ground Source Heat Pumps use naturally generated heat from the ground to heat the home using a system of water and gas elements.
Homes with at least 700Sq. Metres of outdoor space can have a Ground Source Heat Pump fitted. Ground Source Heat Pumps are installed into the garden of a property so considerable outdoor space and permission for relatively heavy groundworks are required. Please get in touch to find out more.
The cost of Ground Source Heat Pumps differs depending on the type of pump you select to be fitted. Their base-level price starts from around £18,000 including installation but will vary based on supplier and installer, however, you can often get government grants to subsidise the cost of this.
Ground Source Heat Pumps do require an initial investment, and depending on lifestyle and usage, you might see a return on investment compared to direct electricity and gas heating. Ground Source Heat Pumps can also be fully automated, saving on costs for maintenance.
No. Ground Source Heat Pumps are most commonly included within permitted development, which means they do not require planning permission. If you are in a listed building or conservation area, it is best to check with your local authorities to ensure it is safe to install.
Should you have any issues at all with your new boiler, we provide a full aftercare service which includes chargeable annual servicing and our new Care Plans to give you complete peace of mind.