About Us

Custom Heat is the trusted supplier of heating, plumbing and electrical services across the Midlands, East of England, South West and Cornwall.


Your trusted independent, family-run heating & plumbing business since 1980.

Custom Heat is a family run business with modern values. Since opening our first office in 1980, we’ve grown from being Rugby’s trusted heating and plumbing company to a fully fledged construction business. Today, Custom Heat is trusted by customers across the UK for electrical, building and renewables solutions – as well as plumbing and heating.

From Corby to Cambridge, Banbury to Bodmin: regardless of where you need us, you can expect the same high standards of workmanship and commitment to customer service.

At Custom Heat we stick to what we do best, delivering a first class job and service that gives customers peace of mind every time.
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Lincoln Smith Managing Director

Why Custom Heat?

Continuously Developing our Staff

Decades of experience would count for nothing if it wasn’t for our team of exceptional heating and plumbing engineers, which is why we continually train our staff to ensure they are up-to-date with best practices for the installation and maintenance of increasingly sophisticated modern domestic systems.

Our engineers regularly attend manufacturers’ training courses on the latest technology and are trained to ACS standards in gas engineering.

Meet the Team
Lincoln Smith

Lincoln Smith

Managing Director

Tom Price

Surveyor and Design

Tom Horne

Service Manager

Hilary Smith

Financial director

Chris Knowles

Operations Director

Our customers are at the heart of what we do

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