About Us

At Custom Heat we have worked hard to establish ourselves as Rugby’s most trusted family-run heating and plumbing company.

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Your local independent, family-run heating & plumbing business since 1980.

At Custom Heat we have worked hard to establish ourselves as Warwickshire’s most trusted family-run heating and plumbing company.

We’ve had a physical presence in Rugby town centre ever since our foundation in 1980, and in that time we’ve encountered every problem that can occur with central heating and domestic appliances. We specialise in all aspects of plumbing and boiler maintenance, including installation and repair. We can also install gas fires and full bathroom suites.

At Custom Heat we stick to what we do best, delivering a first class job and service that gives customers peace of mind every time.
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Lincoln Smith Managing Director

Why Custom Heat?

Continuously Developing our Staff

Decades of experience would count for nothing if it wasn’t for our team of exceptional heating and plumbing engineers, which is why we continually train our staff to ensure they are up-to-date with best practices for the installation and maintenance of increasingly sophisticated modern domestic systems.

Our engineers regularly attend manufacturers’ training courses on the latest technology and are trained to ACS standards in gas engineering.

Meet the Team
Lincoln Smith

Lincoln Smith

Managing Director

Hilary Smith

Financial director

Chris Knowles

Operations Director

Tom Price

Surveyor and Design

Our customers are at the heart of what we do

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