Meet The Team

After joining the business in 2001, Lincoln is responsible for the day to day running of Custom Heat.

Co-founder of Custom Heat, Hilary raised three children whilst running the business from the family home. Hilary now manages our accounts.

Having been with us since 2007, Chris is responsible for all of the installation and service engineers.

Tom is responsible for installation quotations such as boilers, bathrooms, air conditioning, renewables, commercial and hot water systems

Karl is responsible for installation quotations such as boilers, bathrooms, air conditioning and hot water systems

Darren has been with us since 1995, he is responsible for our installation, plumbing and bathroom work.

Ian has worked in the domestic and commercial gas, oil and LPG industry for nearly 30 years.

Having been with us since 2006, Ross is responsible for Installing new boilers & central heating systems

Joining Custom Heat in 2015, Tynan is responsible for the installation of new boilers and the ongoing service of boilers and gas appliances.

Tom is responsible for both servicing and repairing our customer’s boilers and heating systems.

James is responsible for both servicing and repairing our customer’s boilers and heating systems.

James joined Custom Heat wanting to become a Gas safe registered engineer. He is a qualified plumber to level 2 and is working towards his Gas Safe registration.

Andrew is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Jordan is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Aaron is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

James is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Kris is responsible for the installation of our customers central heating boilers, bathrooms, radiators and hot water systems.

Tom is responsible for the installation of central heating boilers, radiators and hot water systems.

Chris is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Craig is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Marcus is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Paul is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Martin will be responsible for installation of our customers central heating boilers, radiators and hot water systems.

Rashpal is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Fiaz is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Niall is responsible for installation of our customers central heating boilers, radiators and hot water systems.

Gareth is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Simon is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

William is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Charlie is a qualified plumber working towards being a qualified gas engineer.

Ben is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Mo is responsible for servicing and repairs on our customers central heating boilers, radiators and hot water systems.

Brendan is responsible for the installations of new boilers and the ongoing service and maintenance.

James is responsible for the installation of new boilers, heating and hot water systems

Andrew is responsible for logistical support to our engineers

Andy is responsible for logistical support to our engineers

Tom is responsible for the installation of new boilers, heating and hot water systems

Daniel is responsible for the installation of new boilers, heating and hot water systems

Jack is training to be a qualified gas engineer and works mainly with our installation engineers.

Tyrone is currently training to be a qualified gas engineer and works mainly with our installation engineers.

Elliott is paired up with our senior engineers learning the Gas Engineer trade.

William is currently training to be a qualified gas engineer and works mainly with our senior installtion engineers.

Katherine is responsible for all new parts being fitted to our customer’s boilers and heating systems. She also helps with customer enquiries and appointments.

Jane has been with us since 2003 working on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Becky works on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Katie is responsible for all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Marta works on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Joanne works on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Natalie works on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Georgia works on all things admin such as booking appointments, sending quotations and helping customers with enquiries.

Emily works on parts including booking appointments, sending quotations and helping customers with enquiries.

Robin started Custom Heat with Hilary back in 1980 from a small home office in Rugby.