Competition Terms and Conditions

Introduction

By participating in the competition you are agreeing to these competition terms and conditions.The competition is being run by Custom Heat Ltd.

Eligibility to Enter

The competition is open to entrants over 18 years of age. Custom Heat Ltd employees and associates are excluded from the draw.

By entering the competition, you confirm that you are eligible to do so and that you are eligible to receive any prizes that may be awarded to you. 

Entrants must be within a 50-mile radius of either our head office or Cornwall office. 

There is a limit of one entry per person and the competition is completely free to enter.

Boiler service vouchers expire September 30 2023.

The Prize

The winning prize will be one of ten boiler services (gas and oil) OR one of twenty Carbon Monoxide alarms. 

The use of specific brands as prizes by Custom Heat does not imply any affiliation with or endorsement of such brands.

The prize is non-transferable and non-exchangeable, and no cash alternatives will be provided. Boiler services do not include the cost of parts, which will need to be purchased if required.

We reserve the right to substitute prizes of equal or greater value if circumstances beyond our control require doing so.

Custom Heat’s decision on any aspect of the competition is final and binding, and no correspondence will be entered into about it.

Winner Announcement

The winner will be chosen on Friday September 30th at random and notified via the email address provided on Monday October 3rd.

Custom Heat will make two attempts to contact the winner via email.

If the winner does not respond to the emails informing them of their win within 14 days of the second email, they forfeit their right to the prize, and Custom Heat reserves the right to select and notify a new winner.

Delivery of the Prize

The winner will allow 14 days for the prize to be delivered, otherwise alternative collection or delivery arrangements can be made through mutual agreement.

Data Protection and Publicity

You agree that any personal information that you provide when entering the competition will be used by Custom Heat for the purposes of administering the competition and for the other purposes as specified in our Privacy Policy.

All entrants may request information on the winning participant by emailing [email protected]

If requested by Custom Heat, the winner agrees to release their first name and place of employment to any other competition participants.

The winner’s first name and country of residence will be announced on Custom Heat’s website and social media channels.

Limitation of Liability

Custom Heat accepts no liability for any damage, loss, injury, or disappointment suffered by any entrants as a result of participating in the competition or being selected for a prize.

General

Custom Heat reserves the right, at any time and without prior notice, to cancel the competition or amend these terms and conditions.