We ask all customers to allow two meters from the engineer at all times, space permitting. If possible please leave the engineer to work in the room alone.
So that the engineer doesn’t have to touch doors, please leave all doorways open. To allow ventilation in the room(s) that the engineer is working, please leave windows open. We ask customers to try to minimise contact points in your home for the engineer.
Please do not offer the engineer a drink, as he will politely decline.